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General information

Najany.com is owned by:
Elnegaard ApS
Horstoft 5
8700 Horsens
Denmark

EU Vat: DK37249831


Payment

On Najany.com you can pay with Visa, Mastercard, Mastercard Debit, Visa Debit, JCB, Dinner Club and American Express.

Najany.com does not charge a debit / credit card fee.


Delivery

Najany.com offers free day to day delivery throughout the United Kingdom and Ireland.

Najany.com take full responsibility for the goods until you have received them.


Returns

Najany.com offers right to return for 14 days after the day you receive your order.
The right of return expires 14 days after the day you:

Within 14 days after receiving, you must notify us that you wish to cancel your purchase.

You can notify us in the following ways:

1) Write to us at e-mail: service@Najany.com

2) Call 0870 820 0007.

3) Fill out the RMA form at http://Najany.com/rma/guest/new/

For quickest delivery time, we recommend using the RMA form.

If you wish to notify us via email or phone, please let us know clearly that you wish to exercise your right of withdrawal.

If you regret the purchase, the item must be sent to:

Elnegaard ApS
Horstoft 5
8700 Horsens
Denmark

You can not regret just refusing the receipt of the item without giving us a clear notice of this.

You must hold the direct costs incurred in returning the item.

When returning, you are responsible for ensuring that the item is packed properly.

You have the risk of the item from the time of delivery.

You warrant any deterioration of the value of the item due to handling other than what is necessary to determine the nature, characteristics and manner of the product. In other words - you can try the product in the same way as if you tried it in a physical store. If the item is tested beyond what is described above, we consider the one used, which means that, in the case of withdrawal of the purchase, only a portion or none of the purchase amount will be returned, depending on the merchant's commercial value.

The following product types are exempt from the right of return:

1) Delivery of goods which may be expected to deteriorate or outdated quickly.

2) Delivery of sealed goods which, for health or hygiene reasons, are not suitable for return and where the seal has been broken after delivery. For example, food, groceries, health food products, cosmetics, etc. The term "sealing" also includes special packaging which protects the product and serves as a guarantee that the product has not been opened.

3) Delivery of sealed audio or video recordings or computer software that the consumer has broken the seal on,

4) Gift Certificate.

4) Specially Produced Product. Including goods ordered by name engraving or engraving of other text.

You will also lose your right of withdrawal if:

1) You break the seal on items that, for health or hygiene reasons, are not suitable for return.

2) You are sealing on sound or image recordings or computer software.

Refund of purchase amount.

If you regret your purchase, you will of course get the amount you have paid back to us. In the case of a depreciation you are liable for, this purchase amount will be deducted. When returning the purchased item in case of withdrawal, you must pay the costs.

We will refund your payment for unnecessary delay and, in any case, within 14 days from the date we have received notice of your decision to withdraw this agreement. We make such a refund with the same method of payment that you used for the original transaction, unless you explicitly agreed otherwise.

We can withhold the refund until we have received the return, unless you have submitted documentation before returning it.

Complaints

When you shop at Najany.com, you have 24 months of warranty. This means that you can, as a rule, get the item repaired or exchange.

Obviously, it is a requirement that the complaint is justified and that the defect has not arisen as a result of an incorrect use of the product or other damaging behavior.

You must advertise within "reasonable time" after you have discovered the defect of the item. If you advertise within two months after the defect has been discovered, the complaint will always be timely.

If your claim is warranted, we will naturally refund your (reasonable) shipping costs.

The item is sent to:

Elnegaard ApS
Horstoft 5
8700 Horsens
Denmark

In case of complaint, our RMA form must always be used: http://Najany.com/rma/guest/new/ before shipping item. In the RMA form, the problem is disclosed as detailed as possible.

The item must always be returned in proper packaging and remember to receive a receipt for shipping so that we can refund your shipping costs.

Personal Data Policy

In order for you to enter into an agreement with us, we need the following information:

1) Name

2) Address

3) E-mail address


We make the registration of your personal information for the purpose of delivering the item to you.

The personal data are registered at Najany.com and stored for five years in accordance with the Personal Data Act, after which the information is deleted.

When collecting personal information through our website, we ensure that it is always done by giving your explicit consent so that you are informed exactly what information is collected and why.

The Director and staff of Najany.com for Elnegaard ApS have access to the information that is registered about you. The data manager at Najany.com is Elnegaard ApS, Horstoft 5, 8700 Horsens.

Information is not disclosed or sold to third parties. However, information is disclosed to selected and trusted third parties who are entitled to use your personal information in order to deliver the items you have ordered and to keep you informed of the status of your order.

As registered at Najany.com, you are always entitled to object to the registration. You also have the right to understand what information is registered about you. You have these rights in accordance with the Personal Data Act and you can contact Najany.com (Elnegaard ApS) at e-mail: service@Najany.com

Disclaimer

Najany.com reserves the right to change any charges, price and correction errors, technical errors, sold items and force majeure, including labor disputes and missing or delayed deliveries from subcontractors.